SRE Lead - W2 Contract

$113,693 - $149,760/Yr

Persistent Systems Ltd. - Phoenix, AZ

Full-time - Mid Level

Hybrid - Phoenix, AZ

Professional, Scientific, and Technical Services

About the position

The Site Reliability Engineer (SRE) Lead position at Persistent Systems involves overseeing the reliability and performance of systems and infrastructure. This role emphasizes a software engineering approach to operations, focusing on automation, problem-solving, and collaboration between infrastructure and application teams. The SRE Lead will be responsible for monitoring systems, managing on-call duties, and driving continuous improvement in operational processes.

Responsibilities

• Monitor systems and infrastructure to maintain operational and performance levels
• Handle rotational on-call responsibilities
• Collaborate with other SRE professionals/engineers during incidents and provide consultation for resolution
• Anticipate potential problems and collaborate on solutions
• Gather and analyze metrics from tools and logs for performance tuning and fault resolution
• Create sustainable systems through automation and process enhancements
• Build automation to manage operations and reduce manual tasks
• Engage in post-incident reviews to improve processes and prevent recurrence

Requirements

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience)
• 8+ years of experience in an engineering role, with at least 2 years in a lead position
• Strong knowledge of Linux and Windows server administration and troubleshooting
• Experience with VCE/UCP, VMware, and network connectivity
• Familiarity with CIFS/NFS, DPA reporting, and Data Domain administration
• Proficient in middleware technologies such as WebSphere, Apache, IIS, WebLogic, and Tomcat
• Understanding of networking protocols and OSI Model
• Experience with ServiceNow, TrueSight, Jira, and Confluence
• Knowledge of ITSM processes and operations analytics methodologies
• Strong troubleshooting and problem-solving skills

Nice-to-haves

• CompTIA Network+ certification
• Experience with scripting in PowerShell and Bash
• Familiarity with ITIL fundamentals
• Experience in a high-volume incident management environment

Benefits

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off