Tetra Pak - Pune, IN

posted 16 days ago

Full-time - Mid Level
Pune, IN
Paper Manufacturing

About the position

At Tetra Pak, we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet. Drive Order Management and Design handling operational performance within an assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.

Responsibilities

  • Main point of contact for customers and market companies for parts orders and enquiries.
  • Execute the end-to-end process for parts orders, quotations, return logistics and invoicing, including tasks in SAP and other internal systems.
  • Execute pro-active follow-up of remaining orders.
  • Execute external purchasing, follow-up with suppliers.
  • Participate in defining and deploying Visual Management including the right metrics for Parts Administration.
  • Participate in driving Tetra Pak's Quality Management System (QMS).
  • Engage in the share, learn and implementation of best practices.
  • Drive continuous improvement activities.
  • Conform with Tetra Pak global standards and processes, and legal requirements.

Requirements

  • Bachelor degree in related fields.
  • Excellent English communication skills, written and spoken.
  • Previous customer support experience desired.
  • Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
  • Service minded, result oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools.
  • Ability to work independently and together with others towards set goals.
  • 3-5 Years of Relevant Industry Experience.

Benefits

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
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