SSVF Case Manager (Veteran Services)

$51,500 - $51,500/Yr

HOPE Atlanta Programs of Travelers Aid - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

About the position

The SSVF Case Manager position at HOPE Atlanta Programs of Travelers Aid is a full-time role focused on providing case management services and eligibility screening to veterans in the Supportive Services for Veteran Families Program. The role requires flexible hours, including occasional evenings and weekends, and involves travel within service delivery areas. The primary goal is to assist veterans in achieving housing stabilization and accessing necessary services.

Responsibilities

• Provides eligibility screening and assessment to veterans and collects and maintains accurate and detailed records.
• Coordinates and monitors all aspects of service delivery including intake, assessment, recommendations on housing stabilization, treatment planning, budgeting, case conferences, referrals for adjunctive services, family meetings, group work, individual counseling, advocacy, and liaison with other community agencies.
• Ensures all participants are recertified as required by the grant guidelines.
• Documents service delivery and maintains accurate and timely documentation and is responsible for consumer confidentiality.
• Enters veteran information into Clienttrack HMIS either in real time or 48 hours of activity including monitoring and documenting progress of veterans and outcomes.
• Tracks intake, contact and temporary financial assistance in the Clienttrack HMIS tracking system in a timely and accurate manner.
• Creates vouchers to third party vendors for temporary financial assistance.
• Conducts comprehensive veteran assessments to collect financial, environmental, psychosocial, employment, educational, housing and health information as appropriate to develop an Individual Service Plan.
• Ensures accuracy and consistency with the agencies fiscal and billing procedures.
• Participates in all appropriate staff, supervision, and training meetings.
• Assumes other duties as assigned by the SSVF Program Administrator and Senior Management.

Requirements

• Bachelor's Degree in Social Work, Psychology or in related field of social services.
• 1 year of case management experience.
• 1 year of experience working with veterans.
• 1 year of experience in mental health/human services.
• Must possess a valid GA driver's license, with a good driving record.
• Knowledge of homeless issues and skill in community resource development.

Nice-to-haves

• Mental health/human services experience preferred.
• Experience working with veterans strongly preferred.
• Case management experience strongly preferred.

Benefits

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance