St. Augustine - Branch Administrator

VerdeGo Landscape - Saint Augustine, FL

Full-time

Saint Augustine, FL

About the position

The Branch Administrator at VerdeGo Landscape is responsible for organizing and coordinating administrative duties and office procedures to maintain a pleasant and efficient work environment. This role ensures high levels of organizational effectiveness, communication, and safety while supporting employees and managing office operations.

Responsibilities

• Directs office activities and functions to maintain efficiency and compliance within company policies.
• Oversees the daily workflow of crews, assigning responsibilities to ensure efficient productive operations.
• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Prepares schedules, boards and communicates changes effectively.
• Oversees telephone services, email correspondence, and mail distribution for the designated division and/or department.
• Maintains timecards from crew leads in Time keeping system (Paycor and Aspire).
• Maintains proper documentation and requests to ensure property or construction site is ready for maintenance and/or installment.
• Ensure customer expectations are met or exceeded, and all customer complaints are resolved quickly and as much as possible (feasible) to the satisfaction of the customer.
• Coordinate any or all communication with vendors pertaining to assigned division.
• Answer all correspondence from customers, vendors, managers and/or other staff.
• Coordinate records with Accounts Receivable and Accounts Payable team.
• Communicate with HR on all Employee Relations issues or requests.
• Follow all policy and procedures.
• Performs other related duties as assigned.

Requirements

• Previous experience as a Front Branch Administrator or Office Administrator is preferred.
• Experience with a variety of office software (email tools, spreadsheets, and databases).
• Excellent verbal and written communication skills (bilingual is a plus).
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a fast-paced environment.
• Proficient with Aspire and Microsoft Office Suite or related software.