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ServiceLink, a Black Knight - Irving, TX
posted 2 days ago
About the position
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history to join our team as a Staff Appraiser. The ideal candidate will demonstrate initiative, take action, and maintain ownership of high-level results. The Staff Appraiser performs Desktop and Field appraisal assignments and quality control reviews consistent with established client driven turn times with high quality standards. Must have the ability to work with minimal supervision, produce a quality work product, and independently resolve quality control escalations. If you thrive on making an impact in a continually evolving, fast-paced environment, we encourage you to apply today. This is an exciting time to join ServiceLink, where commitment is not just a word - it's a conviction. This position is Work from Home, but requires coverage and expertise in the Texas- Dallas/Tarrant county markets. As such, candidates must be located within reasonable commuting distance of these markets and have appraisal expertise in these markets. This position requires the candidate to possess a Texas real estate appraiser license/certification. No trainee licenses permitted. Computer equipment will be provided by ServiceLink, and licensure renewal & continuing education costs will be covered/reimbursed by ServiceLink during employment.
Responsibilities
- Complete quality Desktop and Field appraisal assignments consistent with established client driven turn times.
- Perform quality control reviews on complex valuation reports including, but not limited to, jumbo loans, private wealth/high net worth, unique or complex properties, etc.
- Contact field appraisers as needed to discuss and resolve complex or time-sensitive revision requests.
- Independently resolve quality control escalations by coaching field appraisers, discussing concerns and options with a client, and keeping all parties informed while working toward a swift resolution.
- Understand, implement and keep current with ServiceLink policies and procedures.
- Maintain thorough understanding of USPAP, FNMA and all state regulations as they pertain to the performance of appraisal services.
- Maintain license(s) in good standing, including but not limited to attending CEU courses as mandated by state licensing entity.
- Maintain a thorough understanding of ServiceLink's quality standards for completion and delivery expectations of appraisal reports to clients.
- Provide timely web updates on all assignments to ensure excellent customer service.
- Exhibit a high degree of professionalism in attire, appearance, and demeanor when completing site visits.
- Perform all other duties as assigned.
Requirements
- Appraiser License and/or Appraisal Certification
- High School Diploma/GED required
- Experience to appraise a broad range of property types
- Attention to detail and excellent customer service skills
- Proficient in the Microsoft software products
Nice-to-haves
- College Degree Preferred
- Prior Valuation experience with a major lender or AMC preferred
- Advanced designations a plus
Benefits
- Computer equipment will be provided by ServiceLink
- Licensure renewal & continuing education costs will be covered/reimbursed by ServiceLink during employment
