American Airlines Group - Seattle, WA

posted 9 days ago

Full-time - Entry Level
Seattle, WA
5,001-10,000 employees
Air Transportation

About the position

The Staff Assistant I position at American Airlines is a vital role within the Airport Stations Team, part of the Customer Experience Division. This position involves a variety of office duties aimed at supporting management and enhancing operational efficiency. The role requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment, contributing to the overall success of the airport station operations.

Responsibilities

  • Provides assistance with preparation of management presentations and special projects as required
  • Administers, reviews, and monitors all local invoices through InvoiceWorks and disseminates as necessary
  • Troubleshoots and escalates office technology issues, including telephone and copier machines
  • Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.
  • Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)
  • Handles payroll processing in Workbrain for management and support staff
  • Processes bereavement letters and coordinates local communications and response
  • Manages employee parking, including permitting and assignments, as required
  • Assists with timekeeping functions, data entry, data verification, reconciliations and filing
  • Maintains employee files, as necessary
  • Maintains Station meeting plans, including monthly emergency response
  • Accesses and manages various periodic reports, including performance, audit, expense, employee engagement and recognition, etc.
  • Updates required manuals
  • Files and maintains all security related items
  • Acts as backup for various payroll functions
  • Manages records for OSHA, safety, etc. (301's, weekly and annual)
  • Assists with budget preparation and reconciliation, including monthly closeout of landing fees
  • Supports auditing activities as required
  • Tracks and verifies incentive funds earned
  • Liaises with CRE/Facilities and vendors to track local projects, as needed
  • Leads/directs work with other support staff, as needed
  • Performs other duties as required

Requirements

  • High School diploma or GED
  • Previous office/clerical experience
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Knowledge of policies, procedures, and corporate structure
  • Ability to prioritize work, be detail oriented and meet deadlines
  • Ability to perform in a fast paced environment and handle multiple tasks simultaneously
  • Ability to be self-motivated with strong organizational skills
  • Ability to grasp concepts and functionality of specific software and programs

Benefits

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Pet insurance
  • Vision insurance
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