American Airlines Group - Miami, FL
posted 5 months ago
As a Staff Assistant II at American Airlines, you will be an integral part of the Airport Hubs & Gateway Team within the Customer Experience Division. This role is designed for individuals who are ready to explore a world of possibilities, both at work and during their time off. You will be responsible for a variety of tasks that support the operational efficiency of the airport hub, ensuring that both staff and customers have a seamless experience. Your primary responsibilities will include ordering and maintaining inventory of equipment and supplies, distributing these supplies, and coordinating equipment assignments for new hires and transfers. In addition to these core duties, you will perform a wide range of office tasks that are essential for the smooth operation of the team. This includes coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, and ordering and distributing office supplies. You will also be responsible for reconciling P-card spending, tracking anniversaries and birthdays, and arranging travel and hotel accommodations for team members. Your role will also involve assisting with the preparation of management presentations and special projects as required, troubleshooting office technology issues, and supporting station event planning and execution, such as luncheons and recognition events. This position requires a proactive approach, as you will need to manage multiple tasks simultaneously in a fast-paced environment. You will be expected to communicate effectively with all levels within the organization, demonstrating excellent interpersonal skills and a strong focus on customer service. Your ability to maintain confidentiality and professionalism will be crucial as you navigate the various responsibilities of this role.