Staff Assistant III

City Of Santa Monica • Santa Monica, CA

395d • $58,368 - $72,060

About The Position

The Staff Assistant III position at the City of Santa Monica involves providing a wide range of complex clerical support within a division or department. The role includes responding to public inquiries, preparing various written materials, maintaining records, and assisting with customer service tasks. This position is essential for ensuring efficient operations and effective communication within the city’s departments.

Requirements

• Graduation from high school or equivalent.
• Three years of recent, paid work experience performing a variety of complex clerical support duties, including frequent contact with the general public.
• An Associate's degree (or 60 semester units at an accredited college or university) may substitute for one year of the required experience.

Nice To Haves

• Experience with Microsoft Office Suite (Word, Excel)
• Knowledge of modern office procedures and practices
• Ability to train and lead staff

Responsibilities

• Prepares and composes a variety of written materials, including letters, notices, memorandums, forms, contracts, reports, flyers, handouts, agendas and minutes.
• Proofreads and edits written materials for accuracy, clarity, spelling, punctuation and grammar.
• Prepares written materials for publishing and storage in a variety of electronic formats.
• Performs data entry and accesses data to make edits and perform queries and mathematical calculations.
• Prepares and formats forms and reports.
• Reviews and processes requests for warrants and payment of invoices.
• Responds to inquiries from the public and other City staff in-person, over the telephone and by email.
• Assists customers with requests for information and services, making referrals to appropriate sources.
• Provides information to the public and other City staff regarding division and/or department programs, services, policies and procedures.
• Assists customers with business transactions, including the completion of required forms and receiving payments.
• Assists customers in resolving disputes and discrepancies.
• Files and maintains a variety of records, forms, documents and correspondence.
• Develops and maintains division and/or department recordkeeping systems.
• Orders, issues and maintains office supplies and equipment.
• Reviews timecards for accuracy, making changes as required and processing in accordance with payroll procedures.
• Reviews, sorts and distributes division and/or department mail.
• Assists in the preparation and distribution of bulk mailings.
• Schedules and arranges appointments, meetings, hearings and conferences.
• Prepares agendas and takes minutes of meetings.
• Prepares transcripts of hearings or meetings from tape recordings.
• Maintains routine bookkeeping and financial records.
• Assists in gathering data for studies and surveys.

Benefits

• Competitive salary range of $58,368 - $72,060 per year
• Full-time employment
• Opportunities for professional development
• Inclusive and diverse work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED