Staff Content Designer, Trust and Safety

$116,450 - $240,000/Yr

Pinterest - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

Pinterest is a platform where millions of people come to find inspiration and new ideas every day. As a Staff Content Designer in the Trust and Safety team, you will play a crucial role in shaping product experiences that align with Pinterest's mission to help users create a life they love. This position challenges you to uphold the mission of Pinterest while pushing the company forward. You will be responsible for creating meaningful and useful content that enhances user experiences and ensures that Pinterest remains a safe and trustworthy platform for all users. In this role, you will advocate for user experience by crafting, writing, editing, testing, and improving content that simplifies product usage. This includes developing product flows, UI language, in-product education, product naming, terminology, and navigation design. You will leverage empathy, logic, and data to inform your design choices, conduct audits, identify patterns, and lead brainstorming sessions to create the best content experiences. Collaboration is key, as you will work closely with researchers, product managers, engineers, marketing, and business stakeholders to establish cohesive experiences with a unified voice. As a Content Designer, you will become an expert in your product and user group, tuning into research to understand audience needs and incorporating human voices into problem statements and product UI. Your portfolio should demonstrate your ability to simplify and improve user experiences, showcasing your creativity and breadth in content design, design thinking, and product strategy. This role is essential in ensuring that Pinterest continues to provide a safe and enjoyable experience for its users.

Responsibilities

• Craft, write, edit, test and improve content that makes the product easier to use, including product flows, UI language, in-product education, product naming and terminology, and navigation design.
• Use empathy, logic, and data to inform design choices.
• Conduct audits, identify patterns, and lead brainstorming sessions to design the best content experiences.
• Collaborate with researchers, product managers, engineers, marketing, and business stakeholders to establish conversational, cohesive experiences with a unified voice.
• Become an expert in your product and user group; tune in to research to learn about what your audience truly needs and bring human voices into problem statements and product UI.

Requirements

• 5+ years of experience in user-focused product content design, with a focus on trust and safety experiences.
• Experience shaping content for multi-disciplinary projects.
• A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking, and product strategy.
• Experience partnering with Legal and Policy Product teams, or strong experience in similar product design areas.
• Passion for building accessible, inclusive, quality products.