Staff Design Operations Manager

Intuit - San Diego, CA

Full-time - Senior

San Diego, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Staff Design Operations Manager at Intuit plays a crucial role in enhancing the Developer Experience (DevX) Design team's mission by overseeing the execution of design initiatives across various programs. This position is integral to ensuring that design projects align with business objectives and are delivered on time, while also fostering collaboration among cross-functional teams including product management, engineering, and design.

Responsibilities

• Oversee intricate projects with competing demands, ensuring timely delivery and exceptional quality.
• Manage project timelines, resource allocation, and deliverables across design teams.
• Continuously enhance design program management processes to boost team productivity and collaboration.
• Drive alignment among leaders and partners across engineering, design, and product management.
• Establish and track metrics for design initiatives, effectively communicating UX value to leadership.
• Lead the adoption of new platforms or tools through strategic planning and clear communication.
• Promote innovative thinking in design operations, inspiring the team to deliver groundbreaking design initiatives.
• Provide insights and recommendations to senior leadership on organizational needs and complex priorities.
• Act as a liaison between design, product, engineering, and other cross-functional teams.

Requirements

• 10+ years in design project/program management, particularly within digital products and user experience teams.
• Demonstrated track record of delivering complex, cross-functional initiatives with a focus on innovative problem-solving.
• Expertise in scoping, prioritizing, and scheduling intricate projects to achieve objectives.
• Strong ability to align with product design teams and influence stakeholders at all levels.
• Bachelor's degree or equivalent experience in a relevant field.

Nice-to-haves

• Experience in driving platform adoption is preferred.