Staff Design Operations Specialist

Intuit - Mountain View, CA

Full-time - Senior

Mountain View, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Staff Design Operations Specialist plays a crucial role in the Developer Experience (DevX) Design team at Intuit, focusing on enhancing development velocity across key platforms like TurboTax, QuickBooks, and Mailchimp. This position involves strategic partnership and operational leadership, ensuring the successful execution of design initiatives across multiple programs while collaborating closely with cross-functional teams.

Responsibilities

• Oversee intricate projects with competing demands, ensuring timely delivery and alignment with business objectives.
• Continuously enhance design program management processes to boost team productivity and collaboration.
• Drive alignment among leaders and partners across engineering, design, and product management, managing risks and resolving roadblocks.
• Establish and track metrics for design initiatives, effectively communicating UX value to leadership.
• Lead the adoption of new platforms or tools through strategic planning and clear communication.
• Lead key programs to ensure alignment between design, engineering, and product teams, addressing broad initiatives with significant business implications.
• Promote innovative thinking in design operations, inspiring the team to deliver groundbreaking design initiatives.
• Provide insights and recommendations to senior leadership on organizational needs and complex priorities.
• Act as a liaison between design, product, engineering, and other cross-functional teams to ensure alignment with company objectives.

Requirements

• 10+ years in design project/program management, particularly within digital products and user experience teams.
• Demonstrated track record of delivering complex, cross-functional initiatives with a focus on innovative problem-solving.
• Expertise in scoping, prioritizing, and scheduling intricate projects to achieve objectives.
• Strong ability to align with product design teams and influence stakeholders at all levels.
• Experience in driving platform adoption is preferred.
• Bachelor's degree or equivalent experience in a relevant field.