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The Staff Desktop Support Representative at Sunrun is responsible for providing high-level application support, particularly for Salesforce, while collaborating with development teams to ensure seamless communication and issue resolution. This role requires advanced technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment. The representative will also document processes, manage incidents, and mentor junior team members, embodying Sunrun's core values of Integrity, Courage, Passion, Curiosity, Impact, and being Human Centered.