Staff DevOps Engineer

$150,000 - $150,000/Yr

Willowtree - Boston, OH

posted 4 months ago

Full-time - Senior
Boston, OH
Professional, Scientific, and Technical Services

About the position

WillowTree, a TELUS International Company, is seeking a Staff DevOps Engineer to join our dynamic team. This role is crucial in ensuring that our development tools function optimally, enabling us to create world-class digital products. As a Staff DevOps Engineer, you will collaborate closely with our engineering teams to diagnose and resolve technical issues while proactively identifying potential risks that could impact our development processes. Your expertise will not only be applied to our current development stack but will also involve understanding the future needs of our teams and recommending appropriate technologies to meet those needs. In this position, you will be responsible for designing, implementing, and maintaining DevOps pipelines using cloud engineering automation tools. You will ensure that software is deployed securely and reliably, monitor and troubleshoot DevOps pipelines for efficiency, and document application releases comprehensively. Your role will also require you to deliver configuration as code to ensure reproducibility and scalability, while adapting your working style to support your teammates and foster a collaborative environment. Staying updated on the latest trends and technologies in DevOps will be essential, as you will be expected to influence technical decisions and business goals in partnership with clients and delivery teams. This position is hybrid, requiring an in-office presence three days a week at one of our locations in Boston, Charlottesville, Durham, or Columbus.

Responsibilities

  • Work with clients and delivery teams to influence technical decisions and business goals
  • Design, implement, and maintain DevOps pipelines using Cloud engineering automation tools
  • Ensure software is deployed and managed securely and reliably
  • Monitor and troubleshoot DevOps pipelines for smooth and efficient operation
  • Identify and implement improvements to make DevOps pipelines more scalable, reliable, and efficient
  • Document application releases, including configuration and content details
  • Demonstrate familiarity with configuring, testing, and delivering core systems
  • Deliver configuration as code for reproducibility and scalability
  • Adapt working style to support teammates, practice active listening, and offer help when needed
  • Stay updated on the latest DevOps trends and technologies

Requirements

  • 10+ years of experience as a DevOps engineer or related role
  • Professional and empathetic in client interactions, focusing on understanding and promoting client interests
  • Experience with configuration management and infrastructure as code tools, including AWS CloudFormation
  • Take full ownership of tasks, ensure completion, and manage time responsibly
  • Strong problem-solving and troubleshooting skills
  • Excellent communication skills, including the ability to provide and receive feedback constructively
  • Strong experience with Flux CD, Azure ADO pipelines, and other cloud engineering automation tools
  • Experience with AWS or Azure cloud platforms
  • Experience with CI/CD pipelines
  • Experience with Kubernetes and Docker

Nice-to-haves

  • AWS Certifications (Cloud Practitioner, Developer, Solutions Architect, SysOps Administrator, DevOps Engineer)
  • Prior experience as part of a software engineering delivery team

Benefits

  • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
  • Life & Disability Insurance
  • 401K matching
  • Flexible paid time off & paid company holidays
  • Parental Leave
  • Employee Share Purchase Plan
  • Employee Assistance Program (EAP)
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