Stryker - Fort Lauderdale, FL
posted 23 days ago
The Staff Engineer, Robotics Digital Support is responsible for providing direct support to internal and external customers using Stryker's cloud system environment. This role involves designing scalable support processes, collaborating with Research and Development to establish troubleshooting protocols, and coordinating support among various vendors and internal teams to resolve complex system failures. The position emphasizes delivering excellent customer service and ensuring compliance with service level agreements.