STAFF FIELD APPLICATION ENGINEER

$129,000 - $194,000/Yr

TE Connectivity - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Staff Field Application Engineer at TE Connectivity plays a crucial role in collaborating with customers to recommend and implement products and solutions tailored to their needs. This position involves managing the technical aspects of the sales cycle, ensuring high-quality project execution, and maintaining strong customer relationships. The engineer will be responsible for identifying customer requirements, preparing proposals, and providing ongoing technical support throughout the project lifecycle.

Responsibilities

• Identify the needs of the customer/industry as early as possible
• Gather all information needed to make the design input available as complete as possible
• Work out, prepare and present proposals (product selection, design solutions and project objectives)
• Gain, correctly interpret and apply customer information, internal data and diverse research results
• Project Management of new and existing sales and engineering projects from demand creation to production
• Interface between the Engineering design team and the customer to ensure mutual understanding of requirements
• Coordinate and communicate with all involved internal departments
• Ensure on-time customer delivery of all information, including samples and supporting design and product verification activities
• Provide regular project status updates to involved parties
• Develop and maintain a good customer relationship and support customer in technical related items
• Continuously care for a trusting relationship between the customer and TE
• Stay in permanent contact with the customer and report project status and feedback
• Attend project meetings and conduct regular customer calls and presentations
• Do problem solving and assess technical complaints
• Help quality teams solve problems with applications through on-site evaluation and discussions
• Provide technical consultancy and advice
• Draft product specifications and make adjustments with the customer
• Strive to achieve Extraordinary Customer Experience for both internal and external customers
• Ensure customer projects are completed on time and within budget
• Align with key customer projects, innovation, and technology advancement

Requirements

• Bachelor's Engineering Degree in mechanics, electrics, electronics or relevant experience
• Minimum 1-3 years professional level engineering experience or demonstrated technical interest and capabilities
• Demonstrated successful experience in program management
• Business acumen
• Prior experience in Sales, Connector Industry, Lighting Industry, or Manufacturing processes is a plus
• Ability to understand and work out complex technical solutions
• Creative, analytical, and structured thinking with the ability to execute on priorities
• Strong interpersonal and influencing skills to build credible relationships
• Strong project management skills
• Strong presentation skills
• Ability to work toward targets
• Ability to identify and pursue new business opportunities
• Willingness to travel approximately 25%-50% of the time
• Experience with MS Power Point, Excel, Word, Outlook, and Salesforce

Benefits

• Health insurance
• 401(k)
• Disability insurance
• Life insurance
• Employee stock purchase plan
• Paid time off
• Voluntary benefits