Credit Karma - Charlotte, NC
posted 2 days ago
About the position
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts - all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. The Growth Technology team at Credit Karma delivers tools, platforms, and AI products used across channels like in-app, email, push, and paid advertising to help members achieve financial progress. Our team manages large-scale data platforms to support data scientists, build self-serve tools for marketing teams, and personalize experiences for over 100 million members. As a Growth Technology Product Manager, you will drive strategic partnerships across marketing, data science, and engineering, transforming ideas into impactful product launches. By leading the Member Goals team, you'll develop innovative marketing technologies, shape AI-powered platforms, and empower millions of members to improve their financial well-being.
Responsibilities
- Define and Execute Product Strategy: Develop and own the strategy, roadmap, and execution plan for member spending and member goals.
- Build Cross-Channel Platforms: Design and implement strategies that enable consistent, seamless experiences across all platforms and channels.
- Establish Clear Product Goals: Define product requirements, success metrics, and milestones in alignment with organizational priorities.
- Deliver High-Quality Outcomes: Partner with engineering, data science, and design teams to ensure timely, high-quality product delivery.
- Build the Team Culture: Foster a culture of collaboration, accountability, and shared ownership to achieve team and organizational goals.
- Develop Go-to-Market Strategies: Collaborate with research and marketing teams to craft go-to-market strategies, refine messaging, and ensure the product delivers on its value proposition.
- Collaborate Closely with Leadership: Work with Credit Karma leadership to align on the product vision, prioritize initiatives, and ensure the product drives the mission of championing financial progress for all.
Requirements
- 6+ years of product experience in building consumer user experiences
- 4+ years of product experience in using AI/ML in consumer experiences
- Bachelor's degree from an accredited college or university
- Outstanding communication skills at all levels of the technology and product organizations, ranging from VPs to individual contributors
- Broad technical working knowledge of platforms, and Machine Learning Infrastructures, and AI models
- Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change
- A fun and positive attitude!
Nice-to-haves
- Proven track record of shipping multiple complex consumer products with broad reach and measurable business impact
- Ability to balance speed of execution with maintaining a high standard of quality, ensuring consistent delivery of excellent results
- Comfort working with ambiguous goals and in dynamic environments where priorities may shift frequently
- Experience in both startup-like and enterprise-scale environments, demonstrating agility in execution and effective communication with stakeholders and leadership
- Strong creative product thinking, with the ability to collaborate closely with design to craft simple, intuitive, and delightful experiences that address complex constraints and requirements
- Versatility in managing projects across the product lifecycle-from early-stage, pre-product-market-fit initiatives to scaling established, market-leading solutions
- Outcome-driven mindset with expertise in defining key success metrics and aligning product plans to deliver measurable results
- Data-driven decision-making approach to strategic planning, with a strong ability to translate strategy into actionable roadmaps and execution plans
Benefits
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
