State of Massachusettsposted 7 months ago
Full-time • Mid Level
Springfield, MA
5,001-10,000 employees
Executive, Legislative, and Other General Government Support

About the position

The Staff Investigator for the Department of Developmental Services (DDS) Investigations Unit plays a crucial role in investigating allegations of abuse and mistreatment of individuals with intellectual and developmental disabilities. This position involves conducting thorough investigations to determine the validity of complaints, ensuring the safety and welfare of clients, and collaborating with law enforcement when necessary. The investigator is responsible for preparing detailed reports and making recommendations to enhance client care and safety.

Responsibilities

  • Review allegations to create an investigative plan and perform an immediate risk assessment.
  • Travel to various sites to conduct interviews and gather documentation and evidence.
  • Gather and review relevant documentation including Individual Service Plans and police reports.
  • Prepare concise investigation reports detailing findings in accordance with regulations.
  • Collaborate with state and local law enforcement authorities during investigations.
  • Testify during DDS employee hearings and provide court testimony as needed.
  • Make recommendations to enhance the health and welfare of DDS clients.
  • Be available after normal work hours to respond to emergencies.

Requirements

  • Four years of professional experience in business administration, public administration, or related fields, or equivalent combination of education and experience.
  • Ability to conduct effective investigations and interviews.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to exercise sound judgment and adaptability in various situations.

Nice-to-haves

  • Working knowledge of M.G.L. c. 19C, 115 CMR, 118 CMR.
  • Experience in conducting interviews and investigations.
  • Knowledge of DDS management hierarchy and functionality.

Benefits

  • Comprehensive employee benefits package including health insurance and retirement plans.
  • Potential for a hybrid work schedule.
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