Staff Machine Learning Engineer

$138,000 - $297,000/Yr

Coupang - Seattle, WA

posted 3 months ago

Full-time - Senior
Seattle, WA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

At Coupang, we are dedicated to providing an exceptional product experience for our customers, and our AI and Knowledge Engineering team plays a crucial role in this mission. We focus on delivering the best possible technical solutions to enhance customer experiences through innovative technologies. Our work encompasses a wide range of advanced fields including Knowledge Graphs, agents, Large Language Models (LLMs), Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), and multi-modal models. We are seeking engineers who are passionate about working with cutting-edge technology at the intersection of these domains. As a Staff Machine Learning Engineer, you will be responsible for architecting and designing large-scale inference, recommendation, and interactive agent systems that are self-learning. You will work on developing and customizing deep learning generative models tailored for eCommerce customer scenarios, as well as training foundational models that contribute to building learning systems. Your role will involve defining processes and experiments for end-to-end (E2E) foundational models, refining agent and model training using Retrieval-Augmented Generation (RAG), and building comprehensive AI pipelines for managing foundational models. In addition to technical responsibilities, you will mentor and guide team members on frameworks and methodologies related to LLMs, RAGs, and their limitations, as well as semantic web and reinforcement learning. Collaboration with cross-functional teams will be essential to ensure that the foundational models and knowledge captured align with Coupang's overall AI strategy. This position offers a unique opportunity to contribute to a world-class team that is advancing AI, NLP, ML, LLM, RL, and Knowledge Graph technologies, all while being part of a dynamic and entrepreneurial environment.

Responsibilities

  • Architect and design large scale inference, recommendation and interactive agents' systems that are self-learning.
  • Design/architect/work on large language model-based agent systems.
  • Develop and customize/tune deep learning generative models for eCommerce customer scenarios.
  • Train foundational models that can help with building learning systems.
  • Define process and experiments for an E2E foundation model.
  • Refine agent and model training using RAG.
  • Build E2E AI pipelines for storing/servicing foundational models.
  • Mentor and guide team members on frameworks and methodologies related to LLMs, RAGs and their limitations, semantic web, reinforcement learning.
  • Ensure model training is security and compliance aware.
  • Collaborate with cross-team members to understand the requirements ensuring the foundational models and knowledge captured aligns with the company's overall AI strategy.

Requirements

  • Overall 10+ years of working in software engineering and AI/ML Engineering.
  • 3+ years of demonstrated experience in building large scale foundational models for eCommerce scenarios.
  • Expertise in large language model fine-tuning and deployment.
  • Deep background in transformer architectures.
  • Understand RAG and its limitations for multi-modal knowledge retrieval.
  • Proficiency in Python, PyTorch/TensorFlow, Spark, BigQuery.
  • Experience with inference platforms in AWS, Azure and other open-source platforms.
  • Strong written and verbal communication and teamwork skills.
  • Passion for Large language models, NLP, and Machine Learning at scale.
  • Education: B.S, M.S or PhD in Computer science, or related field.

Nice-to-haves

  • Experience with multi-modal models and their applications in eCommerce.
  • Familiarity with security and compliance standards in AI model training.
  • Experience in mentoring junior engineers and leading technical discussions.

Benefits

  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP)
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) a year based on tenure
  • 12 Public Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits
  • Free Electric Car Charging Station
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