Surveymonkey - Portland, OR
posted 2 months ago
At SurveyMonkey, we harness AI and Machine Learning to delight customers at every stage of their journey. The Machine Learning Platform (MLP) team owns the complete ML operations pipeline. As a Staff ML Engineer, you will be a driving force for a team that builds and enhances a platform that accelerates machine learning adoption across SurveyMonkey's product portfolio. You will report to the Director of Machine Learning. In this role, you will design and implement secure, scalable, and high-performance pipelines managing the end-to-end lifecycle of ML models. You will offer strong technical leadership skills, serving as a consultant to management and acting as an internal/external spokesperson for the ML team. Your responsibilities will include educating and influencing leadership on decisions affecting ML. You will integrate, test, and monitor ML model services across our product portfolio, focusing on supporting services for ML models and extending architecture to integrate with other SurveyMonkey microservices. Collaboration is key, as you will work closely with SurveyMonkey's application engineers. You will utilize applied machine learning techniques that include generative AI, natural language processing, classification, spam detection, personalization/ranking, and more, all at a significant scale and generally in real-time. Being fun to work with is definitely a plus!