Creatoriq - New York, NY

posted 4 months ago

Full-time - Senior
Remote - New York, NY
Publishing Industries

About the position

CreatorIQ is seeking a Staff Product Designer for CRM & Workflows to enhance our platform's user experience and drive product success. In this pivotal role, you will act as the Design Lead within the CRM team, collaborating closely with Product and Engineering leaders to drive the design vision and strategy. You will own end-to-end experience design tasks, from initial wireframes to interactive prototypes, user testing, and final high-fidelity designs. Your responsibilities will also include mentoring other designers to create a collaborative environment and ensure coherence in the user experience of the product. You will assist in the development of user research studies and plans, partnering with Product to run and synthesize user research. Establishing and promoting best practices for design collaboration with engineering will be crucial to ensure seamless integration and high-quality product delivery. Additionally, you will contribute to the development of CreatorIQ's product strategy, thinking beyond interfaces and solving for the Creator Economy space pain points. Your design work will focus on key components for CRM tools such as Campaigns, Creator Profiles, Lists, and data management systems, ensuring they are intuitive and user-friendly. This position requires you to work in a remote-first environment with occasional off-sites in our offices. You will be expected to maintain good communication, often asynchronously, and may need to attend occasional late evening or early morning meetings. We value passion and innovation, and we encourage candidates who meet at least 50% of the criteria to apply, as we believe in the potential of every individual.

Responsibilities

  • Act as the Design Lead within the CRM team, collaborating closely with Product and Engineering leaders to drive the design vision and strategy.
  • Own end-to-end experience design tasks, from initial wireframes to interactive prototypes, user testing, and final high-fidelity designs.
  • Mentor other designers to create a collaborative environment and ensure coherence in the user experience of the product.
  • Assist in the development of user research studies and plans, and partner with Product to run and synthesize user research.
  • Establish and promote best practices for design collaboration with engineering, ensuring seamless integration and high-quality product delivery.
  • Contribute to the development of CreatorIQ's product strategy, thinking beyond interfaces and solving for the Creator Economy space pain points.
  • Design key components for CRM tools such as Campaigns, Creator Profiles, Lists and data management systems, ensuring they are intuitive and user-friendly.

Requirements

  • 7+ years of experience in UX/UI design, preferably in a SaaS or B2B environment.
  • A strong portfolio showcasing expertise in interaction design, user flows, visual design, and complex system designs.
  • Experience conducting user research and usability testing, with a demonstrated ability to apply insights to design decisions.
  • Good communication skills, with the ability to communicate asynchronously proven by documentation created in the past.
  • Strong problem-solving skills and the ability to think strategically about the broader ecosystem in which the product operates.
  • A collaborative mindset with experience working closely with cross-functional teams, including product managers and engineers.
  • Passion for mentoring and developing junior designers to maintain a high standard of design excellence.
  • Capability to collaborate closely with offshore teams.

Nice-to-haves

  • Experience in the Creator Economy space.
  • Familiarity with design tools such as Figma, Sketch, or Adobe Creative Suite.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid parental leave
  • Vision insurance
  • Work From Home Stipend
  • 15 days vacation
  • Floating and set holidays
  • Wellness allowance
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