Caret Holdings - Columbus, OH
posted 4 months ago
At Root, we are redefining car insurance to create a smarter, more equitable experience for our customers. We leverage smartphone technology to measure driving behavior, allowing us to offer fair pricing based on individual driving habits. We are currently seeking a Staff Product Manager for Customer Experience, who will play a pivotal role in shaping the vision for our customer interactions, including onboarding, quoting, referrals, and telematics. This position is integral to our mission of delivering exceptional customer experiences and driving profitable growth. As the Staff Product Manager, you will collaborate with a diverse team of engineers, data scientists, analysts, designers, and fellow product managers to develop innovative solutions that enhance our customer experience. The ideal candidate will align closely with our product vision, possess an analytical mindset, and demonstrate an entrepreneurial spirit to identify product-market fit. You will be responsible for leading cross-functional initiatives, identifying opportunities, and delivering solutions that unlock customer value. Strong written and verbal communication skills are essential, as you will be required to lead effectively across various functions. This role reports directly to the Director of Product and involves regular interactions with executive leadership, including our founder and CEO. At Root, we embrace a flexible work culture, allowing you to work from the location that suits you best across the United States. The salary range for this position is between $147,800 and $203,300, reflecting our commitment to attracting top talent.