Staff Product Manager, Intuit Expert Network (AI)

Intuit - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Staff Product Manager for Intuit's Expert Network will lead the development and implementation of AI-driven solutions to enhance the end-to-end experience for experts. This role focuses on onboarding, training, workflows, and processes, aiming to create a seamless integration of technology and human expertise. The position requires collaboration with cross-functional teams to drive innovation and growth within Intuit's services.

Responsibilities

• Conceptualize and spearhead opportunities to deploy Intuit Assist and AI capabilities at key touch points of the expert journey.
• Translate opportunities into a roadmap of strategies and tactics, providing clear prioritization and driving alignment across stakeholders.
• Create clear requirements that inspire cross-functional partners to develop exceptional experiences combining human and technology.
• Iterate post-feature release to maximize expert adoption and gather feedback from experts.
• Utilize structured problem-solving approaches, including data analysis, to identify trends and recommend improvements.
• Stay updated on industry trends and best practices related to AI and Gen AI models.

Requirements

• 4+ years of experience in product management, including implementing AI solutions.
• Proven track record of working closely with customers and partners to identify opportunities and develop strategies.
• Ability to use a structured, data-backed approach for prioritization and decision-making.
• Strong collaboration and communication skills to lead execution across cross-functional teams.
• Demonstrable technical depth in SaaS software development and engagement with engineering teams.
• Experience with Agile development methodologies.
• Undergraduate degree required, preferably in computer science; MBA is a plus.

Nice-to-haves

• AI/ML expertise or experience.
• Platform product management expertise.