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Staff Product Manager

$152,200 - $190,000/Yr

Appfolio - Santa Barbara, CA

posted about 2 months ago

Full-time - Senior
Remote - Santa Barbara, CA
Professional, Scientific, and Technical Services

About the position

As a Staff Product Manager for Identity and Access Management (IAM) at AppFolio, you will lead the strategy and development of secure access systems that protect millions of users and their data. This role focuses on balancing security and convenience through a customer-centric approach, ensuring that product development aligns with user needs and security best practices. You will collaborate with various internal teams and stakeholders to define initiatives, measure user behavior, and establish a long-term vision for identity management.

Responsibilities

  • Own the strategy for AppFolio's identity and access management systems with a customer-focused lens.
  • Develop a 3-year vision, annual strategy, and roadmap for identity and access management.
  • Work closely with product development teams, customers, Data Ops, Security, and other internal stakeholders on identity, authentication, and user permissions initiatives.
  • Define experiments and measure user behavior to inform prioritization and build-outs.
  • Develop a point-of-view on what AppFolio should own (build or acquire) regarding identity, authentication, and user permissions systems.
  • Be acknowledged as an expert in property management and product management, showcasing talents at 1-3 events per year in a speaker capacity.

Requirements

  • 10+ years of product experience with 7+ years in the identity domain.
  • Expertise in identity, authentication, authorization, user roles, and permissions.
  • Technical background with a Bachelor's degree in a technical field; experience as a software or data engineer is a plus.
  • Strong knowledge of data security best practices and data privacy laws (GDPR, CCPA).
  • Experience with payments/fintech products is a plus.
  • Experience working as a product manager for a platform team.

Nice-to-haves

  • Experience in leading customer visits and interviews.
  • Ability to navigate ambiguous problems with thoughtful experimentation.
  • Strong relationship-building skills across the organization and with customers.

Benefits

  • Competitive compensation and equity packages.
  • Potential for long-term ownership in the company.
  • Opportunity to work across a mature customer base and newer growth segments.
  • Flexible work options including hybrid or fully remote work.
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