Staff Site Reliability Engineer, PLM Operations

$140,000 - $252,000/Yr

Tesla - Palo Alto, CA

Full-time - Mid Level

Palo Alto, CA

Transportation Equipment Manufacturing

About the position

The Staff Site Reliability Engineer (SRE) for PLM Operations at Tesla is responsible for maintaining and improving engineering design tools used by Tesla engineers globally. This role involves defining service level objectives (SLOs), managing deployment infrastructure, and ensuring high performance and reliability of services. The SRE will work with a variety of technologies and tools, focusing on automation to reduce manual toil and enhance system performance.

Responsibilities

• Define SLOs around latency, traffic, errors, and saturation.
• Maintain Tesla-custom Helm Charts for deploying 3DExperience services on on-prem Kubernetes.
• Modernize deployment infrastructure using GitHub Actions, ArgoCD, Atlantis, and Terraform.
• Achieve high performance service using tools like Prometheus, Grafana, Catchpoint, Splunk, and OpsGenie.
• Participate in on-call rotation, manage incidents as Incident Commander, and write actionable incident reports.
• Manage tasks via Jira for observability and human capacity planning, maintaining excellent Jira hygiene.
• Write and review design documents including testing frameworks, deployment models, and environment definitions.

Requirements

• Deep networking experience, troubleshooting outages from L7 to L3, and contributing to infra or networking GitHub repos or publications.
• Deep Oracle Database experience, including indexing deltas and schema migrations.
• Experience with Docker/Kubernetes, including kubelet upgrades and configuring containerd.
• Ability to diagnose problems in legacy enterprise Java stacks.
• Experience installing, managing, or using 3DExperience or similar PLM software.
• Outstanding experience with scientific computing or LIMS.
• Deep understanding of hypervisor technology (VMware).

Benefits

• Aetna PPO and HSA plans with $0 payroll deduction options.
• Family-building, fertility, adoption, and surrogacy benefits.
• Dental and vision plans with $0 paycheck contribution options.
• Company paid HSA contribution when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• LGBTQ+ care concierge services.
• 401(k) with employer match and Employee Stock Purchase Plans.
• Company paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and vacation time (flex time for salary positions) and paid holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.