Staff Site Reliability Engineer

$143,750 - $215,700/Yr

Betterup - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Personal and Laundry Services

About the position

The Staff Site Reliability Engineer at BetterUp is a pivotal role focused on enhancing the reliability and performance of the company's systems. This position involves collaborating with cross-functional teams to identify risks, advocate for simplicity, and empower others in the tech stack. The engineer will leverage Lean and Agile methodologies to implement non-functional requirements and manage operational processes, ensuring service level objectives are met. The role is designed for a driven individual who thrives in a dynamic startup environment and is committed to delivering high-quality solutions that align with BetterUp's mission of fostering self-driven behavior change.

Responsibilities

• Collaborate with engineers and cross-functional teams to proactively identify and mitigate risks.
• Advocate for reducing complexity and empower others across the tech stack to drive excellence and innovation.
• Distill and synthesize non-functional requirements into discreet and meaningful iterations for quick implementation.
• Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure.
• Manage the on-call rotation for the engineering squad and build processes that align with service level indicators.
• Dive into logs and platform telemetry to identify potential performance, scale, and stability issues.

Requirements

• 5+ years engineering experience, with some experience in a startup environment.
• Recent experience with compliance and security regulations and processes.
• Alignment with BetterUp's mission of enabling self-driven behavior change.
• Experience in a remote work environment.
• Advanced level experience with Infrastructure as Code (e.g., Terraform, CloudFormation).
• Willingness to participate in a 24x7x365 on-call rotation.
• Experience identifying and establishing meaningful service level indicators and objectives.
• Experience with Kubernetes.
• Experience developing in a high-level programming language (e.g., Python, Ruby, JavaScript).
• Experienced in Agile product development processes (SCRUM, Kanban, Lean Startup, etc).
• Strong verbal and written communication skills.
• Impressive track record of maintaining quality, stability, and availability.

Benefits

• Access to BetterUp coaching for employees and a friend or family member.
• Competitive compensation plan with opportunities for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off including federal holidays, BetterUp Inner Work days, and volunteer days.
• Learning and Development stipend.
• Company-wide Summer & Winter breaks.
• Year-round charitable contributions on behalf of BetterUp.
• 401(k) self-contribution options.