Synaptics - San Jose, CA

posted about 1 month ago

Full-time - Mid Level
San Jose, CA
Publishing Industries

About the position

The Staff Software Application Engineer for Wi-Fi at Synaptics is responsible for customer feature development and debugging of wireless networking products. This role involves direct interaction with customers to address issues and develop new features, while also managing relationships and ensuring effective communication with core engineering teams. The position requires a strong understanding of Wi-Fi protocols and embedded systems, as well as proficiency in C programming and Linux kernel programming.

Responsibilities

  • Interact directly with customers to debug customer features and issues as well as new customer feature work
  • Successfully manage customers and their issues, building a trusted working relationship with customers
  • Clearly articulate (replicate) customer issues/requests back to core engineering with a clear set of logs, sniffer traces, and platform dependencies
  • Own Wi-Fi Host driver porting and debug on various platforms with Free-RTOS/zephyr/Linux/Android
  • Visit Customer sites to reproduce, debug, and fix issues locally in the field

Requirements

  • Bachelor's or master's degree in Computer Science/Electronics Engineering or related field or equivalent
  • 8+ years of relevant industry experience
  • Demonstrated experience building strong relationships with customers to facilitate bug fixes and new feature development
  • Strong proficiency in C programming language
  • Experience with embedded systems and real-time operating systems (RTOS)
  • In-depth knowledge of Wi-Fi protocols (802.11a/b/g/n/ac/ax)
  • Hands on experience working with Wi-Fi host drivers and device firmware

Nice-to-haves

  • Strong understanding of Wi-Fi protocol concepts
  • Solid understanding of Software system architecture and Embedded Systems
  • Excellent debugging and analytical abilities
  • Hands on experience in collecting Wi-Fi sniffer traces and analyzing
  • Proactive, self-starter, able to work independently in a fast-paced environment
  • Good verbal and written communication skills, in English
  • Strong team player with the ability to work collaboratively within a diverse cross-functional team

Benefits

  • Discretionary annual performance bonus
  • Equity
  • Health insurance
  • Paid holidays
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