Staff Strategy and Business Intelligence Analyst

$103,222 - $137,629/Yr

Sunrun - Lehi, UT

Full-time - Mid Level

Lehi, UT

Specialty Trade Contractors

About the position

At Sunrun, we are committed to transforming the way we power our lives, and this commitment starts with our employees. The Staff Strategy and Business Intelligence Analyst plays a crucial role in this transformation by turning complex data into simplified, actionable insights that empower leadership to make informed business decisions. This position is responsible for the development and evolution of various analytics suites tailored for stakeholders, ensuring that the insights derived from data are impactful and drive the long-term success of the company. The analyst will work closely with key executive leadership stakeholders to build a deep understanding of their business needs and utilize their expertise in data architecture to lead impactful analyses. This role involves fulfilling ad-hoc data requests, managing Tableau dashboard buildouts, and launching training sessions for stakeholders on new reporting tools. The analyst will also architect and maintain base data models that support organizational reporting standards across the company. In addition to technical responsibilities, the analyst will lead initiatives aimed at improving organizational processes through data-driven insights. They will collaborate with business and process management teams, as well as the BI Tech team, to enhance backend data processes and tools. A strong understanding of Sunrun's data sources and business processes is essential, as is the ability to cultivate relationships with business stakeholders to drive product adoption and ensure their needs are met. The analyst will also mentor other analysts, contribute to team strategy, and provide guidance on metrics that align with Sunrun's goals.

Responsibilities

• Fulfill ad-hoc data requests for CX functional managers and other stakeholders within set deadlines and communicate progress and completion.
• Drive reporting requirement definition with key business stakeholders and set expectations for development timelines.
• Independently manage Tableau dashboard buildouts end to end.
• Launch and train key stakeholders on new reporting or completed analysis.
• Architect and own suites of base data models used by the community of analysts to support organizational reporting standardization.
• Identify actionable insights or areas of improvement that are easily accessible to users across the organization.
• Lead initiatives with business and process management teams to improve organizational processes using data.
• Collaborate with the BI Tech team to implement and improve backend data processes, models, and tools.
• Build an advanced understanding of Sunrun data sources and associated business processes to provide Subject Matter Expertise and advise leaders.
• Explore new resources and technical knowledge to expand team expertise and leverage additional tools for in-depth analysis.
• Cultivate a reputation as a trusted point of contact for business stakeholders for knowledge and guidance.
• Contribute to and advise on overall team strategy.
• Advise and guide business leaders on appropriate data and metrics to support Sunrun's goals.
• Work closely with end users to drive product adoption, understand data, and benchmark how well their needs are being met.
• Provide ongoing feedback to the technical team on improving infrastructure and product suite to better meet analysts' needs.
• Demonstrate strong process and hygiene instincts.
• Mentor other analysts on best practices.
• Develop deep relationships with other key data influencers and participate in the company's overall governance community.

Requirements

• 5+ years' experience in a technical BI analyst role.
• Advanced understanding of data architecture and modeling tools (e.g., dbt).
• Expert familiarity with SQL, Excel/Gsheets, modeling and macros, Google apps, CRM Software, and BI Tools/Data visualization platforms (e.g., Data Studio, Tableau, Looker).
• Additional coding skills (e.g., R, Python) are highly desirable.
• Ability to influence others, including executive stakeholders and business leaders, to gain acceptance of ideas and commitment to actions that support business initiatives.
• Strong understanding of business needs and ability to translate them into data and IT requirements with minimal guidance.
• Ability to present complex information in an easy-to-understand and actionable format for the business.
• Ability to define and organize tasks, conduct prioritization with stakeholders, and deliver in a timely fashion.
• Excellent written and oral communication skills.
• Ability to work independently and assist other team members in ensuring their work is completed.
• Ability to develop a framework for requirements gathering and metrics definition workshops with business stakeholders and facilitate workshops that help define key objectives.
• Strong understanding of data governance best practices.
• Desire and ability to closely integrate with other analysts.
• Ability to guide and advise business stakeholders on defining appropriate metric definitions and key objectives.
• Ability to drive projects to completion and meet stakeholder needs while maintaining a data-driven, analytical foundation.
• Ability to tie impact to any project and communicate project value, architecture, and results at the executive level.
• Detail-oriented, adaptable, curious, resilient, positive, human-centered, and possess analytical aptitude.

Nice-to-haves

• Experience with additional coding languages such as R or Python.
• Familiarity with advanced data visualization techniques.
• Experience in mentoring junior analysts or team members.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO)