Google - Sunnyvale, CA

posted about 1 month ago

Full-time - Mid Level
Sunnyvale, CA
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About the position

The Systems Development Engineering (SDE) role at Google involves managing services and systems at scale, focusing on automating processes and enhancing operational efficiency. SDEs are responsible for developing tools and solutions that address systemic issues, emphasizing observability and collaboration within a diverse team. The position requires a blend of technical expertise and leadership skills to guide infrastructure operations and mentor junior engineers, while also engaging with customers to ensure optimal service delivery.

Responsibilities

  • Guide a team of infrastructure operators in daily operations, ensuring adherence to production best practices and Service Level Objective (SLO) attainment.
  • Mentor junior engineers, fostering their growth and development.
  • Manage the customer zero platform, encompassing capacity planning, incident response, and change management.
  • Identify and address operational pain points, collaborating with the product team to implement and deliver solutions to customers.
  • Provide actionable feedback to the Product team, driving long-term fixes and collaborating with the Operations Excellence team to refine the operational model.
  • Work closely with platform administrators to understand their needs and partner with internal development teams to address bugs and usability issues.
  • Deploy and manage Google Distributed Cloud environments using public documentation, becoming a subject matter expert and participating in customer and partner training.

Requirements

  • Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.
  • 8 years of experience with systems automation, and with systems design and implementation.
  • 8 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting), and with reliability of technical infrastructure.
  • 5 years of experience with either Linux Administration, Kubernetes, Networking or Storage.
  • 5 years of scripting experience (e.g., Bash, Perl, Python or Ruby) to automate routine tasks.

Nice-to-haves

  • 8 years of experience working with vendors or customers.
  • Experience with server hardware, storage, networking, site reliability engineering or IT production engineering.
  • Experience with product testing or beta testing.
  • Understanding of TCP/IP and basic networking concepts (e.g., PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).
  • Passion for technology and delivering exceptional user experiences.
  • Excellent communication, people management, problem-solving, and presentation skills.

Benefits

  • Competitive salary range of $168,000-$252,000 plus bonus and equity.
  • Comprehensive health insurance coverage.
  • Retirement savings plan with 401(k) options.
  • Flexible work hours and remote work options.
  • Professional development opportunities and mentorship programs.
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