Staff Technical Product Management (Tech)

Sunrun - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

Specialty Trade Contractors

About the position

At Sunrun, we are dedicated to transforming the way we power our lives, and this commitment starts with our employees. We are seeking an experienced Staff Product Manager to lead the development of our Business Process Management & Workflow domain. In this role, you will be responsible for overseeing highly interconnected work across multiple teams, ensuring the delivery of user-friendly products that streamline operations and enhance the customer experience. This position requires a deep understanding of end-to-end business operations and the ability to effectively launch and scale new products across various use cases and user groups. As a Staff Product Manager, you will develop a product vision and strategy that aligns with Sunrun's overall goals and objectives. You will lead the full product lifecycle, which includes discovery, requirements definition, prioritization, execution, roadmap development, and deprecation when necessary. Your role will involve assessing feature value and performance metrics in collaboration with finance and business teams, driving prioritization to achieve the most effective outcomes. You will also support requirements definition through the use of wireframes, process flows, user stories, product briefs, and other supporting artifacts. Identifying dependencies across teams and opportunities for consolidation will be crucial to accelerate product time to value. Customer focus is paramount in this role. You will conduct user research using various methodologies to gather insights and validate product concepts, ensuring that the user experience is intuitive and meets the needs of internal customers. Your ability to deliver quick and meaningful insights will enable expedient operational execution and triage. Collaboration and communication are key components of this position. You will drive cross-functional product roadmap alignment and decisions across business teams, products, and engineering. Clear and succinct communication of product plans, progress, and outcomes across all levels of the organization will be essential to your success.

Responsibilities

• Develop a product vision and strategy for Business Process Management / Workflow in support of Sunrun's overall goals and objectives
• Lead the full product lifecycle, including discovery, requirements definition, prioritization, execution, roadmap development, and deprecation
• Assess feature value and performance metrics in partnership with finance and business teams
• Drive prioritization to achieve the most effective outcomes
• Support requirements definition through the use of wireframes, process flows, user stories, product briefs, and other supporting artifacts
• Identify dependencies across teams and opportunities for consolidation to accelerate product time to value
• Define and track key performance metrics to measure product and feature success and drive continuous improvement
• Conduct user research leveraging various methodologies to gather insights and validate product concepts
• Deliver an intuitive user experience that delights internal customers, produces quick and meaningful insights, and enables expedient operational execution and triage
• Drive cross-functional product roadmap alignment and decisions across business teams, products, and engineering
• Clearly and succinctly communicate product plans, progress, and outcomes across all levels of the organization

Requirements

• Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred
• 7-10 years of product management experience, with a focus on business process management, workflow, ordering & fulfillment, construction project management, or related areas
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization
• Understanding of customer-centric product design and development methodologies
• Experience working in solar, construction, or renewable energy industry a plus

Nice-to-haves

• Experience in agile product development methodologies
• Familiarity with project management tools and software
• Knowledge of solar energy systems and their operational processes

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO)