Staff Technical Product Management (Tech)

Sunrun - Juneau, AK

Full-time - Mid Level

Juneau, AK

5,001-10,000 employees

Specialty Trade Contractors

About the position

At Sunrun, we are committed to transforming the way we power our lives, and this commitment starts with our employees. We are seeking an experienced Staff Product Manager to lead the development of our Business Process Management & Workflow domain. This role is crucial as it involves highly interconnected work across multiple teams, and the successful candidate will be expected to deliver user-friendly products that streamline operations and enhance the customer experience. The Staff Product Manager will have a deep understanding of end-to-end business operations and will be responsible for launching and scaling new products across various use cases and user groups. In this position, you will develop a product vision and strategy that aligns with Sunrun's overall goals and objectives. You will lead the full product lifecycle, which includes discovery, requirements definition, prioritization, execution, roadmap development, and deprecation if necessary. You will assess feature value and performance metrics in partnership with finance and business teams, driving prioritization to achieve the most effective outcomes. Supporting requirements definition through wireframes, process flows, user stories, product briefs, and other artifacts will be essential. Additionally, you will identify dependencies across teams and opportunities for consolidation to accelerate product time to value. Customer focus is paramount in this role. You will conduct user research using various methodologies to gather insights and validate product concepts, ensuring that the user experience is intuitive and meets the needs of internal customers. You will also drive cross-functional product roadmap alignment and decisions across business teams, products, and engineering, clearly communicating product plans, progress, and outcomes at all organizational levels. This position is based in Juneau, AK, and requires a commitment to working onsite at all times. Sunrun is dedicated to fostering an inclusive environment where diversity, inclusion, and belonging are prioritized, and we believe that empowering our employees is essential for our mission of providing sustainable energy solutions.

Responsibilities

• Develop a product vision and strategy for Business Process Management / Workflow in support of Sunrun's overall goals and objectives.
• Lead the full product lifecycle, including discovery, requirements definition, prioritization, execution, roadmap development, and deprecation.
• Assess feature value and performance metrics in partnership with finance and business teams, driving prioritization to achieve effective outcomes.
• Support requirements definition through wireframes, process flows, user stories, product briefs, and other supporting artifacts.
• Identify dependencies across teams and opportunities for consolidation to accelerate product time to value.
• Define and track key performance metrics to measure product and feature success and drive continuous improvement.
• Conduct user research leveraging various methodologies to gather insights and validate product concepts.
• Deliver an intuitive user experience that delights internal customers and enables expedient operational execution and triage.
• Drive cross-functional product roadmap alignment and decisions across business teams, products, and engineering.
• Clearly and succinctly communicate product plans, progress, and outcomes across all levels of the organization.

Requirements

• Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
• 7-10 years of product management experience, with a focus on business process management, workflow, ordering & fulfillment, construction project management, or related areas.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Understanding of customer-centric product design and development methodologies.
• Experience working in solar, construction, or renewable energy industry is a plus.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO)