Staff Technical Program Manager, Delivery

$203,000 - $225,500/Yr

Uber - New York, NY

Full-time - Mid Level

Remote - New York, NY

Transit and Ground Passenger Transportation

About the position

The Staff Technical Program Manager, Delivery will lead the migration of Uber Eats' Delivery experience to a new set of frameworks, enhancing efficiency while maintaining high performance. This role involves strategic direction, collaboration on implementation plans, and ownership of success paths, impacting every Uber Eats user. The individual will elevate the standards of Technical Program Management (TPM) within the organization, serving as a leader and thought partner across teams.

Responsibilities

• Lead cross-functional teams to stay on track, plan next steps, and deal with complications.
• Partner with engineering leads to evaluate technical strategy and criteria for success, providing feedback throughout the program.
• Communicate plans, status, and risks to achieve program success and clarify challenges.
• Work closely with engineering and product to conceptualize strategic initiatives and develop detailed program/project plans.
• Project manage technical, complex, large scale, cross-team, cross-functional initiatives from planning to execution.
• Accelerate execution velocity of programs and drive accountability by tracking progress, resolving dependencies, and mitigating risks.
• Understand technical implementation at the architecture level and propose technical alternatives when necessary.
• Engage, energize, and lead teams as an owner for high-impact initiatives.

Requirements

• Proven experience of 7+ years as a TPM or Engineering Manager in a software, SaaS, or systems development environment with an overall experience of 10+ years.
• Training in computer science, systems engineering, or comparable experience.
• Strong technical experience in platform development for e-commerce and/or mobile applications at scale.
• Solid technical aptitude and an ability to understand technical designs, challenges, and risks.
• Excellent written and verbal communication skills and exceptional emotional intelligence.
• Proven strong cross-team and cross-org stakeholder management.
• Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
• Analytical and truth seeking with the ability to understand complex concepts and make reasoned decisions objectively.
• Data driven with experience determining effective program KPI's and using them to measure program success.
• Experienced in project management with familiarity in both Agile and Waterfall methodologies.
• Detail oriented with the ability to thrive in fast paced, ambiguous environments.

Nice-to-haves

• Experience with the rewrite of applications.
• Partnering with senior engineering leadership to define OKRs and drive achievement.
• Experience analyzing data to determine success of efforts and/or next steps.
• Experienced with large-scale change management and implementing culture for engineering organizations.
• Built standards and frameworks adopted by large engineering organizations.

Benefits

• Participation in Uber's bonus program
• Potential equity award
• Various health and wellness benefits