Staff Technical Writer - New York, NY
Cockroach Labs - New York City, NY
posted 2 days ago
About the position
Cockroach Labs is seeking a highly experienced technical writer to join our world-class Documentation team. You will own and drive the documentation strategy for CockroachDB deployment and operations across self-hosted and cloud environments, creating outstanding content that is essential to the success of our customers and teams. Your experience with Linux systems, networking, security, cloud providers, and general system administration positions you to deeply understand our users' needs - whether they're running self-hosted CockroachDB or provisioning and managing Cloud clusters. You'll use this understanding to develop comprehensive documentation that spans how-to guides, tutorials, and reference materials. As a senior member of the team, you'll share technical knowledge and drive documentation initiatives, working closely with engineers, product managers, enterprise architects, and others to align our content with user needs and company goals.
Responsibilities
- Take ownership of deployment and operations documentation, planning and prioritizing improvements that serve our users' evolving needs.
- Partner closely with engineering teams and product managers to develop deep product expertise and translate complex technical concepts into clear, actionable guidance.
- Create content that enables enterprise architects, operators, and admins to effectively evaluate, implement, and maintain CockroachDB in both self-hosted and Cloud environments.
- Guide users in integrating CockroachDB with their existing infrastructure and operations practices.
- Help define and evolve the team's processes and style conventions.
- Share your knowledge and expertise with other writers, contributing to the team's growth and success.
Requirements
- Experience with computer systems across layers (compute, OS, networking, distributed systems) and container orchestration.
- Experience with Unix/Linux, public cloud services, databases, APIs, and infrastructure as code.
- Experience with Git and docs-as-code workflows.
- 8+ recent years of experience producing documentation for technical audiences.
- A demonstrated ability to learn complex technical concepts quickly and independently.
- A track record of successful collaboration with cross-functional teams.
Benefits
- Competitive Health Insurance Coverage (for you & your dependents!)
- Paid parental leave (with baby bucks)
- Flexible time off & flexible hours
- Education reimbursement
- Relocation support
