Staff Technical Writer

$172,530 - $172,530/Yr

Confluent - Raleigh, NC

posted 3 months ago

Full-time - Senior
Raleigh, NC
Publishing Industries

About the position

Confluent is seeking an expert Technical Writer to join our team and contribute to the documentation of Confluent, a comprehensive distribution of the Apache Kafka distributed streaming platform. This role is pivotal in ensuring that developers can easily build and utilize a streaming platform that is central to modern data infrastructure. The ideal candidate will have a strong passion for technology and communication, and will thrive in a culture that values high-quality documentation. You will collaborate with engineers, the community, and other stakeholders to create documentation that is not only informative but also engaging and user-friendly. Your work will directly impact how organizations leverage data streaming technology to innovate and succeed in the digital landscape. In this role, you will work cross-functionally with various teams including Engineering, Product, and Support to produce world-class developer documentation. Your goal will be to ensure customer success by providing clear, consistent, and high-quality documentation that includes unified examples and adheres to a cohesive style. As a key member of the Product organization, you will act as a user advocate, informing product and feature development based on user needs and feedback. This position is an opportunity to make a significant impact on the way developers interact with our technology and to help shape the future of data streaming. You will be part of a team that is dedicated to creating a culture of documentation excellence, where your contributions will be valued and recognized. This is a chance to work in a dynamic environment where your expertise will help drive the success of our products and the satisfaction of our users.

Responsibilities

  • Work cross-functionally with Engineering, Product, Support, and more to create world-class developer documentation that ensures customer success.
  • Produce documentation with unified examples, consistent style, and jaw-dropping quality.
  • Act as a user advocate that informs product and feature development.

Requirements

  • 10+ years experience writing technical documentation for an external developer audience.
  • Excellent writing, editing, and verbal communication skills.
  • Ability to work in a modern documentation toolchain, including GitHub experience.
  • Experience using Markdown, reStructuredText, or equivalent.
  • Experience reading code in languages such as Java or Python.
  • Experience using or documenting distributed systems technologies.
  • Proven track record of coming up with systematic solutions that others can utilize to efficiently build other experiences that feel cohesive.
  • Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

Nice-to-haves

  • Demonstrated portfolio of work that sets the bar for technical documentation.
  • Mastery of docs DevOps processes and tooling.

Benefits

  • Competitive pay and benefits in line with industry standards.
  • Annual estimated salary of $146,800 - $172,530.
  • Annual bonus and competitive equity package.
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