Staff Technical Writer

$172,530 - $172,530/Yr

Confluent - Providence, RI

Full-time - Senior

Providence, RI

Publishing Industries

About the position

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day - we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day. One Confluent. One team. One Data Streaming Platform. Data Connects Us. Confluent is looking for an expert Technical Writer to help document Confluent, a more complete distribution of the Apache Kafka distributed streaming platform. We are looking for a writer with a passion for technology and communication. Confluent has a culture that values documentation, which means you will get contributions from engineers, the community, and more! You will make it easy for developers to build a streaming platform and put it at the heart of every company.

Responsibilities

• Work cross-functionally with Engineering, Product, Support, and more to create world-class developer documentation that ensures customer success.
• Produce documentation with unified examples, consistent style, and jaw-dropping quality.
• As a key member of the Product organization, be a user advocate that informs product and feature development.

Requirements

• 10+ years experience writing technical documentation for an external developer audience.
• Excellent writing, editing, and verbal communication skills.
• Ability to work in a modern documentation toolchain, including GitHub experience.
• Experience using Markdown, reStructuredText, or equivalent.
• Experience reading code in languages such as Java or Python.
• Experience using or documenting distributed systems technologies.
• Proven track record of coming up with systematic solutions that others can utilize to efficiently build other experiences that feel cohesive.
• Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

Nice-to-haves

• Demonstrated portfolio of work that sets the bar for technical documentation.
• Mastery of docs DevOps processes and tooling.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $146,800 - $172,530.
• Annual bonus and competitive equity package.