Staff Technical Writer

$172,530 - $172,530/Yr

Confluent - Saint Paul, MN

Full-time

Saint Paul, MN

Publishing Industries

About the position

Confluent is seeking an expert Technical Writer to contribute to the documentation of Confluent, a comprehensive distribution of the Apache Kafka distributed streaming platform. This role is pivotal in ensuring that developers can easily build and utilize a streaming platform that is central to modern data-driven organizations. The Technical Writer will work closely with various teams, including Engineering, Product, and Support, to create high-quality developer documentation that enhances customer success. The culture at Confluent places a strong emphasis on documentation, encouraging contributions from engineers and the community alike. This collaborative environment allows the Technical Writer to advocate for users and inform product and feature development effectively. The Technical Writer will be responsible for producing documentation that adheres to a unified style and quality, ensuring that examples are consistent and accessible. This role requires a passion for technology and communication, as the writer will be tasked with making complex concepts understandable for developers. The ideal candidate will have a wealth of experience in technical writing, particularly for external developer audiences, and will be adept at using modern documentation tools and practices. This position is not just about writing; it’s about creating a cohesive experience that empowers developers to leverage the power of data streaming in their applications.

Responsibilities

• Work cross-functionally with Engineering, Product, Support, and other teams to create world-class developer documentation.
• Produce documentation with unified examples, consistent style, and high quality.
• Act as a user advocate within the Product organization to inform product and feature development.

Requirements

• 10+ years experience writing technical documentation for an external developer audience.
• Excellent writing, editing, and verbal communication skills.
• Ability to work in a modern documentation toolchain, including experience with GitHub.
• Experience using Markdown, reStructuredText, or equivalent documentation formats.
• Experience reading code in languages such as Java or Python.
• Experience using or documenting distributed systems technologies.
• Proven track record of developing systematic solutions for cohesive documentation experiences.
• Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or a related field.

Nice-to-haves

• Demonstrated portfolio of work that sets the bar for technical documentation.
• Mastery of docs DevOps processes and tooling.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $146,800 - $172,530.
• Annual bonus and competitive equity package.
• Wide range of employee benefits.