Staff Technical Writer

$172,530 - $172,530/Yr

Confluent - Santa Fe, NM

Full-time - Senior

Santa Fe, NM

Publishing Industries

About the position

Confluent is seeking an expert Technical Writer to contribute to the documentation of Confluent, a comprehensive distribution of the Apache Kafka distributed streaming platform. This role is pivotal in ensuring that developers can easily build and utilize a streaming platform that is central to modern data-driven organizations. The ideal candidate will possess a strong passion for technology and communication, and will thrive in a culture that values high-quality documentation. You will collaborate with engineers, the community, and other stakeholders to create documentation that is not only informative but also engaging and user-friendly. Your work will directly impact how developers interact with the platform, making it essential for customer success and product development. In this role, you will work cross-functionally with various teams including Engineering, Product, and Support to produce world-class developer documentation. Your responsibilities will include creating unified examples, maintaining a consistent style, and ensuring the highest quality in all documentation outputs. As a key member of the Product organization, you will act as a user advocate, providing insights that inform product and feature development, ultimately enhancing the user experience for developers.

Responsibilities

• Work cross-functionally with Engineering, Product, Support, and other teams to create world-class developer documentation.
• Produce documentation with unified examples, consistent style, and high quality.
• Act as a user advocate that informs product and feature development.

Requirements

• 10+ years experience writing technical documentation for an external developer audience.
• Excellent writing, editing, and verbal communication skills.
• Ability to work in a modern documentation toolchain, including GitHub experience.
• Experience using Markdown, reStructuredText, or equivalent.
• Experience reading code in languages such as Java or Python.
• Experience using or documenting distributed systems technologies.
• Proven track record of developing systematic solutions for cohesive documentation.
• Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

Nice-to-haves

• Demonstrated portfolio of work that sets the bar for technical documentation.
• Mastery of docs DevOps processes and tooling.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $146,800 - $172,530.
• Annual bonus and competitive equity package.