Chan Zuckerberg - Redwood City, CA

posted 2 days ago

Full-time - Senior
Hybrid - Redwood City, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Chan Zuckerberg Initiative was founded by Priscilla Chan and Mark Zuckerberg in 2015 to help solve some of society's toughest challenges - from eradicating disease and improving education to addressing the needs of our local communities. Our mission is to build a more inclusive, just, and healthy future for everyone. At CZI, we pair technology with grantmaking to equip educators, families and students with tools that integrate high-quality research, practices and content to unlock the full potential of every student, no matter who they are or where they live. Since 2015, our grant investments have helped catalyze new tools, practices, and measures designed to foster whole-child outcomes. We leverage technology to provide research-based practices in products that help teachers connect with students and tailor learning experiences to individual student needs. Educators are already using AI-based tools in various ways, including generating lesson plans, creating classroom materials such as tests and assignments, and helping differentiate instruction for students. At CZI, we are inspired and excited about the possibilities and promise of AI to accelerate the availability of research-backed practices at scale. We are actively and thoughtfully exploring how to incorporate AI into products in close partnership with researchers, experts, and educators.

Responsibilities

  • Design and lead the AI developer tools research strategy.
  • Conduct complex mixed-methods studies.
  • Drive strategic decisions about AI platform development.
  • Mentor junior researchers and establish research frameworks.
  • Collaborate with AI engineers to translate technical capabilities into intuitive developer experiences.
  • Partner with senior leadership to align research initiatives with company strategy.

Requirements

  • 8-10 years of progressive user research experience, preferably in educational technology or nonprofit sectors.
  • Extensive product research experience spanning multiple verticals, with demonstrated success in driving impactful outcomes.
  • Capability to work in a '0-to-1' space, innovating and iterating quickly to create new solutions from the ground up.
  • Passion for iterative work processes and the agility to pivot direction in response to new insights or shifting priorities.

Nice-to-haves

  • Familiarity with AI concepts and experience building or contributing to products utilizing AI tools.
  • Experience interacting with developers and builders, with an understanding of their workflows and challenges.

Benefits

  • Generous employer match on employee 401(k) contributions.
  • Annual benefit for employees that can be used for housing, student loan repayment, childcare, commuter costs, or other life needs.
  • CZI Life of Service Gifts awarded to employees to support the causes closest to them.
  • Paid time off to volunteer at an organization of your choice.
  • Funding for select family-forming benefits.
  • Relocation support for employees moving to the Bay Area.
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