Staff User Researcher

About the position

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. We are looking for a researcher to join our growing UX research team, paving the way to create a more user-centered and data-driven product experience. Our team thrives on collaboration and digging in to fully understand any problem's context. As a UX Researcher at The Trade Desk, you will have a unique opportunity to shape our fast-growing platform used by thousands of people across the globe. You will help inform our product design process with qualitative and quantitative data generate ideas and expand our understanding of our users. We want our research to have a massive impact on the advertising ecosystem -- making advertising better for everyone involved - advertisers, publishers and consumers.

Responsibilities

• Conduct user research using a variety of methods including secondary synthesis, in-depth interviews, surveys, and creative design research methods.
• Work with stakeholders to develop research roadmaps that span tactical and long-term initiatives.
• Translate business questions into research objectives and devise research plans considering timing and resource constraints.
• Guide other researchers on research methodology, analysis, and communication of results.
• Analyze and synthesize qualitative research, integrating metrics when necessary.
• Communicate research findings effectively to engage stakeholders and diverse audiences, including executives.

Requirements

• 6+ years of experience as a user researcher at a technology company.
• Expertise in using a variety of research approaches to answer business questions and impact product strategy.
• Ability to thrive in a fast-paced environment and work on complex or ambiguous problems.
• Detail-oriented and rigorous in analysis and synthesis of qualitative research.
• Excellent verbal and written communication skills, with the ability to tailor communication for different audiences.

Nice-to-haves

• Research experience in B2B and advertising tech.
• Staying updated with user research trends, best practices, technologies, and tools.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
• Retirement benefits such as a 401k plan and company match.
• Short and long-term disability coverage.
• Basic life insurance.
• Well-being benefits.
• Reimbursement for certain tuition expenses.
• Parental leave.
• Sick time of 1 hour per 30 hours worked.
• Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter.
• Around 13 paid holidays per year.
• Employee Stock Purchase Plan allowing employees to purchase stock at a discount.