Staffing Coordinator Network Operations

Honorhealth - Phoenix, AZ

Part-time,Full-time - Entry Level

Phoenix, AZ

5,001-10,000 employees

Hospitals

About the position

The Staffing Coordinator for Network Operations at HonorHealth plays a crucial role in supporting the activities centrally managed within the Network Operations Center. This position serves as the primary point of contact for coordinating various operational activities, demonstrating flexibility and initiative to diagnose issues and provide timely resolutions that support patient safety and process efficiency. The coordinator utilizes automated systems to optimize capacity and staffing management, ensuring that staffing and scheduling needs are met while facilitating patient placement and managing the logistics of incoming and outgoing transfers. In this role, the Staffing Coordinator processes daily worksheets to reflect available staff across all nursing units and plans staffing needs for future shifts. Collaborating with Administrative Representatives at each facility, the coordinator applies knowledge of different modes of patient care delivery to appropriately schedule and assign staff to nursing units. Effective communication with other hospital campuses is essential to ensure the efficient usage of resources. The coordinator manages requests for patient transfers and direct admissions, accurately collecting necessary data for patient intake from various sources while adhering to governing regulations and policies. This role also involves coordinating provider-to-provider calls and documenting acceptance calls accurately. Critical thinking and established process flows are employed to assess and facilitate patient movement across multiple facilities. Proactive collaboration with the Transfer Center, registration, nursing staff, and physicians is vital for proper bed placement, ensuring that beds are assigned according to diagnosis, physician requests, and hospital policies while avoiding federal non-compliance and penalties. The Staffing Coordinator effectively operates electronic systems and technology to optimize patient flow logistics, capacity management, and staffing and scheduling, all while maintaining confidentiality of information. Additionally, the coordinator may receive and record absent calls, notifying the appropriate unit and documenting staff time changes on schedules via the computer system. Flexibility and adaptability are key traits, as organizational needs may change throughout the shift. Collaboration with a multi-disciplinary healthcare team is essential to facilitate and ensure patient satisfaction.

Responsibilities

• Support activities centrally managed within the Network Operations Center.
• Serve as the primary point of contact for coordination of operational activities.
• Diagnose issues and provide timely resolutions to support patient safety and process efficiency.
• Utilize automated systems to optimize capacity and staffing management.
• Ensure staffing and scheduling needs are maintained and coordinate patient placement.
• Facilitate incoming and outgoing transfers and manage patient flow logistics.
• Work closely with hospital personnel to facilitate bed and service assignments.
• Process daily worksheets to reflect available staff and plan staffing needs for future shifts.
• Collaborate with Administrative Representatives to schedule and assign staff appropriately.
• Communicate with other hospital campuses to ensure efficient resource usage.
• Manage requests for patient transfers and direct admissions.
• Collect data required for patient intake in compliance with regulations.
• Coordinate provider-to-provider calls and document acceptance calls accurately.
• Assess and facilitate patient movement across multiple facilities using critical thinking.
• Collaborate with the Transfer Center, registration, nursing staff, and physicians for proper bed placement.
• Assign beds according to diagnosis, physician requests, and hospital policies.
• Operate electronic systems to optimize patient flow logistics and staffing management.
• Maintain confidentiality of information and document staff time changes.

Requirements

• High School Diploma or GED required.
• 1 year of related experience required.

Benefits

• Health insurance options for individuals and families.
• Wellness programs to support health and well-being.
• Retirement benefits including a 401K plan with employer matching.
• Paid time off and vacation benefits.