Terrible Herbst - Mesquite, NV

posted 4 days ago

Mesquite, NV
Gasoline Stations and Fuel Dealers
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. POSITION OVERVIEW: Starbucks is a high energy, fast paced work environment that cares for its team members. We enjoy building relationships with our guests and being a bright part of their day. Starbucks team members enjoys working closely with each other and fosters an environment of fun with a diverse group of people. Plus, the daily free coffee is not bad either! ESSENTIAL DUTIES AND RESPONSIBILITIES: This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Responsibilities and essential job functions include but are not limited to the following: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. * Discovers and responds to customer needs. * Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. * Maintains a clean and organized workspace so that partners can locate resources and product as needed. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. * Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational methods. * Maintains regular and punctual attendance. QUALIFICATION REQUIREMENTS: Preferred * Must have a high school diploma or equivalent * 1 year of food and beverage service industry experience in QSR and/or Starbucks * Organized and detailed oriented Required * Must demonstrate honesty and integrity inside and outside the workplace * Must strive for a 100% of customer satisfaction * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Meets required dress code * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift CERTIFICATES, LICENSES, REGISTRATIONS * Valid Health Card LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The role involves handling sensitive and confidential information, requiring a high level of integrity and discretion. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Standing for long periods of time * Ability to list up to 45 lbs. * Ability to bend, twist and climb ladder and work at heights of above eight (8) feet. * The ability to stand, stoop, lift, wipe, reach and type without assistance from others. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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