Starbucks Barista, Roosevelt Field - Flex

Macy's - Garden City, NY

Part-time

Garden City, NY

General Merchandise Retailers

About the position

Macy's is proudly America's Department Store, with a rich history spanning 160 years. As the retail landscape evolves, we are excited to bring the magic of Macy's into the world of foodservice, transforming the shopping experience for our customers. Our goal is to provide a unique blend of shopping and dining, offering everything from full-service restaurants to fast-casual options. At the heart of this transformation is our team of skilled culinary workers who are passionate about food and customer service. We are currently seeking a Barista for our in-store Starbucks location at Roosevelt Field. This role is essential in delivering exceptional customer service and creating Starbucks coffee beverages that meet the high standards of the brand. As a Barista, you will be responsible for selling and crafting a variety of Starbucks coffee beverages while providing caring hospitality to our customers. You will demonstrate a thorough understanding of coffee preparation, including drip coffee, cold beverages, and espresso drinks. Your role will also involve maintaining a clean and organized work area in compliance with Health Department standards, following Starbucks' service steps, and ensuring an exceptional customer experience. You will educate customers about our food and beverage offerings, maintain stock levels, and adhere to merchandising standards. This position requires a commitment to personal hygiene and professional appearance, as well as the ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Sell and create Starbucks coffee beverages following Starbucks standards.
• Provide exceptional customer service through product knowledge and caring hospitality.
• Demonstrate knowledge of drip coffee, cold beverages, espresso bar, and pastry stations.
• Maintain work area and equipment in accordance with Health Department standards.
• Follow Starbucks Simple Service Steps and Magic Selling skills to enhance customer experience.
• Educate, sample, and serve customers craveable food and beverage products.
• Open and/or close the area following appropriate checklists and verify completion with the Manager on Duty.
• Maintain PAR stock levels and standards in product presentations.
• Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards.
• Adhere to Starbucks merchandising and signing standards.
• Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards.
• Perform other duties as needed.

Requirements

• No education or experience required.
• 1-2 years of related experience preferred.
• Ability to read and interpret instructional documents such as safety rules and procedural manuals.
• Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.