STARBUCKS/BARISTA

Kroger - Mount Orab, OH

Part-time - Entry Level

Mount Orab, OH

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Barista position at Kroger involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and return visits. The role emphasizes treating customers and employees fairly, promoting an inclusive work environment, and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The Barista will prepare beverage selections, maintain product knowledge, and collaborate with team members to achieve store goals.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create a welcoming environment for customers by answering questions about products.
• Gain and maintain knowledge of products sold within the department.
• Collaborate with associates to promote teamwork and achieve company/store goals.
• Prepare beverage selections according to recipes and customer requests.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products and correct portion sizes.
• Recommend coffee shop items to customers based on their needs.
• Use all equipment in the coffee shop according to company guidelines.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Requirements

• Excellent customer service skills.

Nice-to-haves

• Any previous comparable experience.