This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The position involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and promoting return visits. The role emphasizes treating customers and employees fairly, fostering an inclusive work environment, and adhering to the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position is part of a larger organization that has grown from a small grocery store to the nation's largest grocer, focusing on community engagement and innovation in customer experiences.
Responsibilities
- Provide excellent customer service to ensure customer satisfaction and return visits.
- Create a welcoming environment for customers by answering questions about products.
- Maintain knowledge of products sold within the department and make suggestions to customers.
- Collaborate with associates to promote teamwork and achieve store goals.
- Prepare beverage selections according to recipes and customer requests using proper equipment.
- Tender transactions following company best practices.
- Offer product samples to customers and inform them of coffee shop specials.
- Provide customers with fresh products in the correct portion size to prevent shrink.
- Recommend coffee shop items to customers to meet their needs.
- Use kitchen equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Label, stock, and inventory department merchandise.
- Check product quality for freshness and review sell-by dates.
- Report product ordering or shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and reporting issues.
- Notify management of customer or employee accidents and report safety risks.
Requirements
- Excellent customer service skills are required.
- Previous comparable experience is desired.
Benefits
- Opportunities for career growth and development.
- Inclusive work environment.
- Supportive community engagement.
