STARBUCKS/BARISTA

Quality Food Centers - Seattle, WA

Part-time - Entry Level

Seattle, WA

51-100 employees

Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and promoting return visits. The role emphasizes treating customers and employees fairly and ethically, fostering an inclusive work environment, and delivering the right products at fair prices. The company values respect, honesty, integrity, diversity, inclusion, and safety, aiming to create amazing experiences for customers and communities.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products to respond to inquiries and make suggestions.
• Collaborate with associates to promote teamwork and achieve company/store goals.
• Prepare beverage selections according to recipes and customer requests using proper equipment.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items.
• Provide customers with fresh products they have ordered, ensuring correct portion sizes.
• Recommend coffee shop items to customers to meet their needs.
• Use kitchen equipment according to company guidelines, including refrigerators, freezers, and ovens.
• Check product quality for freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activities.

Requirements

• Excellent customer service skills are required.
• Previous comparable experience is desired.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable and nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.

Nice-to-haves

• Experience in a food service or retail environment.
• Knowledge of food safety regulations and guidelines.

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.