Starbucks General Manager - Salt Lake City Airport

$51,000 - $56,000/Yr

HMSHost - Salt Lake City, UT

Full-time - Manager

Salt Lake City, UT

1,001-5,000 employees

Food Services and Drinking Places

About the position

The General Manager II (GMII) at Starbucks in Salt Lake City Airport is responsible for overseeing the operations of a complex Quick Service Restaurant (QSR) or a small cluster of restaurants, ensuring high operational and financial standards are met. The GMII manages staffing, product availability, and customer service while fostering a positive work environment and driving revenue growth. This role requires strong leadership skills and the ability to make strategic decisions to ensure the overall success of the restaurant.

Responsibilities

• Open and close the restaurant, ensuring all staff understand the importance of these processes.
• Deploy staff and resources to maximize profitability and accept P&L responsibility.
• Provide consistent support, coaching, and encouragement to restaurant staff to achieve business goals.
• Conduct interviews and make hiring, termination, and promotion decisions for associates.
• Promote HMSHost as an employer of choice within the local community.
• Ensure compliance with onboarding and offboarding processes for all restaurant associates.
• Monitor financial and operational data to track progress towards unit goals.
• Recognize and motivate restaurant staff for their contributions and performance.
• Ensure daily orders are prepared and units are stocked appropriately.
• Oversee receiving goods and processing invoices, maintaining vendor relationships.
• Maintain restaurant equipment and schedule routine service or repairs as needed.
• Conduct training and education activities for restaurant associates.
• Implement marketing programs and drive revenue through promotional activities.
• Ensure compliance with all health and safety standards.

Requirements

• Minimum of 5-7 years of overall working restaurant experience in QSR or Casual Dine settings.
• At least 3 years of restaurant P&L management experience.
• Demonstrated skills in team management, delegation, and issue resolution.
• Ability to manage multiple and concurrent priorities effectively.
• Strong understanding of HMSHost policies, products, and operational standards.

Nice-to-haves

• Graduation from a Food Service Management or Culinary program may substitute for some experience requirements.

Benefits

• 401(k) retirement plan with company match
• Health, dental, and vision insurance
• Generous paid time off (vacation, flex, or sick)
• Holiday pay
• Meal and transportation benefits
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Employee discount program