State Eligibility Consultant

$37,648 - $37,648/Yr

State of Indiana - Jeffersonville, IN

Full-time - Entry Level

Remote - Jeffersonville, IN

Executive, Legislative, and Other General Government Support

About the position

The State Eligibility Consultant plays a crucial role in the Family & Social Services Administration (FSSA) by meeting with clients to explain public assistance programs and benefits. This position involves reviewing applications, determining eligibility for Medicaid, SNAP, and TANF benefits, and ensuring compliance with state and federal regulations. The consultant will work at the Family Resource Center in Jeffersonville, Indiana, and will have the opportunity to make a significant impact on the lives of individuals and families in need.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Requirements

• Willingness to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees' personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.

Nice-to-haves

• Supervisory experience may be beneficial as this role may be utilized in a supervisory capacity based on agency needs.

Benefits

• 401(k) matching
• 457(b)
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Health savings account
• Flexible work scheduling options
• Deferred compensation 457B account with employer match
• Two fully-funded pension plan options
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Free LinkedIn Learning access
• Paid new parent leave
• Paid community service leave
• Combined paid vacation, personal, and sick leave time off
• Paid holidays