Station Operations Coordinator

$41,600 - $41,600/Yr

American Airlines Group - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Air Transportation

About the position

The Station Operations Coordinator at Piedmont Airlines is an entry-level position focused on allocating daily staffing to flights and related tasks within the Ground Handling Department. This role is essential for ensuring operational excellence in a safety-conscious environment, utilizing various staffing programs to meet day-of operational requirements and generate reports. The successful candidate will demonstrate strong decision-making skills and proficiency in Microsoft Office Suite, contributing to the overall efficiency and effectiveness of the station's operations.

Responsibilities

• Drive operational excellence in a safety-conscious environment
• Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals
• Allocate resources in accordance with Collective Bargaining Agreements and local policies
• Utilize staffing programs and other resources to identify needs for day-of operations and provide required reports
• Understand the corporate culture, policies, and goals while implementing these into daily work routines
• Perform administrative duties, including daily/weekly/monthly reports
• Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
• Conduct other station coordination duties and responsibilities as required

Requirements

• Ability to bring out the best performance in the workforce through proactive employee engagement
• Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action
• Ability to work well with all levels of management and frontline staff
• Strong decision-making skills
• Ability to work independently, set and meet own deadlines
• Ability to prioritize and execute with a sense of urgency
• Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation

Nice-to-haves

• Previous experience in airline customer service or staffing allocation
• Previous experience with GS RealTime
• Working knowledge of Air Operations Area (AOA)
• Working knowledge of company policies and automation applications

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental insurance
• Performance-based bonuses
• Relocation packages