Stewardship & Gift Processing Specialist

Upbring - Austin, TX

Full-time - Entry Level

Austin, TX

About the position

The Stewardship and Gift Processing Specialist at Upbring plays a crucial role in the Community Engagement Team, focusing on donor stewardship activities. This position is responsible for maintaining accurate donor records, processing donations, and providing administrative support to ensure effective communication with Upbring's donor community. The specialist will work collaboratively with various departments to enhance the impact of giving and support fundraising initiatives.

Responsibilities

• Enter new or updated constituent, gift, event, stewardship, and grant award information into Upbring's CRM database, Raiser's Edge.
• Process donations accurately within 48 hours of receipt in adherence to Upbring's stewardship standards.
• Work closely with the Community Engagement and Finance departments to reconcile and transmit donations daily with accuracy.
• Produce and deliver timely donor acknowledgement letters.
• Perform data cleanup to maximize data health.
• Produce data exports for direct mail solicitations, event invitations, and stewardship initiatives.
• Provide administrative and logistical support to the Community Engagement Team.
• Serve as primary donor point-of-contact for Community Engagement at corporate office for external donors and constituents.
• Support the coordination of internal special events, fundraising events, and stewardship programs for donors and other affinity groups.

Requirements

• High school diploma or GED
• 1 year experience working in an office environment that requires problem solving, attention to detail, and management of multiple priorities to meet deadlines
• 1 year working in data entry of key information for operations
• Excellent critical thinking skills
• Strong grammar, writing, editorial, and research skills
• Strong time management and organizational skills with the ability to manage multiple tasks and meet deadlines
• Strong computer skills with Adobe Acrobat and proficient use of Microsoft Word, Excel, and Outlook

Nice-to-haves

• Bachelor's degree in related field such as nonprofit management
• Two (2) years of experience in fundraising, or another field working directly with Raiser's Edge
• Two years of experience supporting senior administrators and gift officers

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• 403(b)
• Gym membership