Professional Finance Company - Greeley, CO
posted 2 months ago
The Stillwater Operations Support Specialist position is a full-time role based in Greeley, CO, primarily responsible for managing and maintaining patient accounts while assisting with various clerical and administrative duties. This position serves as one of the primary liaisons between PFC|First and its clients, ensuring effective communication and support. The specialist will handle incoming and outgoing patient calls, verify insurance eligibility, and update patient information in the Meditech system for billing purposes. Additionally, the role involves reconciling data between systems, printing and mailing itemized statements, and responding to inquiries from patients and internal staff at SMC. The responsibilities extend to reviewing aged inventory to identify accounts that may need to be classified as bad debt, conducting research on accounts that should be placed with PFC|First, and managing demographic updates across various systems. The specialist will also be tasked with processing itemized bills consistently and timely, managing the close and return process, and handling files from both email and SFTP for processing and distribution. Monthly bad debt processing and updating host systems with the status and agency assignment are also key components of this role. Other project-related duties may be assigned as needed, requiring flexibility and adaptability in a fast-paced environment.