Stock Associate -Pottery Barn Outlet Leesburg VA

Williams-Sonoma • Leesburg, VA

300d

About The Position

As a Stock Associate at Pottery Barn Outlet, you will be responsible for receiving shipments and accurately maintaining inventory records. You will maintain the stockroom and off-site locations, assisting the sales team in replenishing the sales floor after shipments or during recovery periods. Your role will involve exemplifying the highest level of customer service standards to both internal and external customers. You will scan shipments as they are delivered, ticket and stock merchandise in the stockroom, and prepare items for immediate distribution to the sales floor. Additionally, you will provide feedback to your supervisor regarding inventory levels and damages, organize the stockroom by department and categories, and ensure that merchandise is safely stored and easily located for replenishment. You may also assist on the sales floor during peak times and complete tasks listed on your daily agenda.

Requirements

• High school diploma or equivalent preferred.
• 1-2 years customer service experience preferred and stockroom (or related work) experience.
• Basic product knowledge preferred but not required.
• Effective time management skills to execute multiple tasks simultaneously.
• Ability to be mobile in the stockroom or on sales floor for extended periods of time.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques.

Nice To Haves

• Passionate about delivering the highest level of customer service standards.
• Ultimate team player, eager to jump in and help colleagues.
• Curious and creative, striving for ways to simplify processes and procedures.
• Proven success achieving results both independently and through teamwork.
• Hands-on teammate, who takes a proactive approach to all tasks.

Responsibilities

• Receive shipments and accurately maintain inventory records.
• Maintain stockroom and off-site locations.
• Assist sales team in replenishing sales floor after shipment or during recovery periods.
• Exemplify the highest level of customer service standards to internal and external customers.
• Scan shipment as delivered.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Provide feedback to supervisor regarding inventory levels and damages.
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations.
• Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed, packaged, and logged.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized.
• May assist on sales floor during peak times and as assigned.
• Complete tasks listed on daily agenda or as assigned.
• Comply with all company policies and procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED